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Your organization’s managers are its most valuable asset. An employee’s relationship with their direct manager is the greatest predictor of their engagement, job satisfaction, and productivity. However, many managers serving with humanitarian, development, and advocacy organizations have limited training in people management processes and skills, or how to support staff who are under pressure.
Working in these sectors exposes staff to unusual levels of risk and stress. Many staff are at increased risk of experiencing vicarious trauma, burnout, and other stress reactions. Organizations operating in this sector have a responsibility to take measures to equip staff to manage these sorts of pressures and cope more effectively with distress.
One way to help your organization fulfill this duty of care is to invest in training designed to help managers “manage for wellbeing.” Equipping managers with necessary skills to communicate with and support their staff more effectively will:
Preventing and Addressing Burnout: A Roadmap for Managers
Burnout is an occupational hazard for anyone in a high-stress role, especially those whose work exposes them to injustice, violence, and suffering. During this interactive 4-part training series, managers will learn and explore:
Manage Like A Coach: How Managers Can Use Coaching To Support Their Staff
Managers are often expected to have all the answers, but there is more to being a good manager than being informed and decisive. In a high-stress context of unpredictable change, the best managers will know how to forge trust, build confidence, facilitate collaborative problem solving, and encourage development. This is what helps unlock previously untapped sources of creativity and fuels productivity. During this interactive 4-part training series, managers will learn and explore:
Essential Tools For Managers: Challenging Conversations and Giving Feedback
Many managers do not feel comfortable having challenging conversations with their direct reports or giving evaluative or directive feedback. In this interactive workshop series, managers will learn skills, frameworks, and tools that will help them gain confidence and comfort giving feedback and engaging in other challenging conversations. During this 3-part series, managers will explore:
Depending on topic, each series includes:
Following the series, you will receive a report that includes satisfaction survey results for the series, and observations and recommendations from the facilitation team on additional training, staff support initiatives, or other actions the organization may wish to undertake.