KonTerra Resilience Expertise

KonTerra Resilience Expertise

We specialize in supporting international development, advocacy, and humanitarian organizations and their people.

What We Do

We provide specialist counseling, training, coaching and consulting services to help those working in dangerous and demanding roles manage stress, enhance wellbeing, and improve resilience.

Our Service Providers

Our staff care and organizational resilience specialists are experts in the areas of mental health, trauma-informed approaches, training, coaching, facilitation and leadership development. They excel at providing meaningful support, particularly for those in high-stress and high-stakes environments and roles. Many have previously worked internationally in such roles themselves.

Our specialist roster contains more than 300 people who are uniquely positioned to provide support in dozens of countries. Collectively, our service providers:

  • Are based in more than 30 countries
  • Speak more than 50 languages

Our Areas of Expertise

Our own related experiences and our track-record of successful work with domestic and international organizations has given us a wealth of relevant expertise that we are privileged to use to support others. Our specialists have expertise in supporting staff and managers with regards to:

  • Resilience and Wellbeing

    Resilience is the capacity to successfully navigate elevated levels of challenge, change, and stress, and to recover quickly from setbacks or disruptive events. We can help you identify and implement effective strategies for building resilience and protecting and sustaining your wellbeing.
    (CLICK HERE to learn more)

  • Stress, Trauma, Vicarious Trauma, Burnout, and Moral Injury

    When stressors like exposure to violence, threat, or suffering are added to routine work stress, staff are at serious risk of experiencing burnout and other stress and trauma reactions. We can help you identify common stress and trauma reactions and effective strategies for coping and mitigating these reactions.
    (CLICK HERE to learn more)

  • Critical Incidents

    Critical incidents such as assault, sudden death, kidnapping, and other types of distressing are all-too-common occurrences for our client organizations. We can help you identify what to do and how to best support staff before, during, and after a critical incident.
    (CLICK HERE to learn more)

  • Insecure Environments, Natural Disasters and other Emergencies, Evacuations and Shelter-In Place Situations

    Many of our client organizations have staff working in emergency response or other types of insecure environments, or facing mandatory evacuation or shelter in place orders. We help individuals in these situations learn how to cope and better maintain wellbeing, and managers learn how to effectively support and communicate with staff operating in these conditions.
    (CLICK HERE to learn more)

  • Psychological Safety When Working with Graphic Content

    Many of our client organizations have investigative, advocacy, or Trust & Safety staff who are exposed to high levels of graphic content and/or misinformation involving violence, human trafficking, sexual abuse, animal cruelty, hate speech, and other human rights violations. We help you understand common stress and trauma reactions that can arise, strategies for coping, and practical and process strategies for mitigating the impact of working with graphic content.
    (CLICK HERE to learn more)

  • Trauma-Aware and Trauma-Informed Approaches

    Taking a trauma-informed approach means understanding the impact of trauma at individual and communal levels and being equipped to work in a way that seeks first to “do no further harm.” Working from a trauma-informed approach is best practice for duty of care in multiple fields including human rights, humanitarian response, and investigations. We can help you learn what a trauma-informed approach may look like for you and your team and build related skills.
    (CLICK HERE to learn more)