KonTerra Resilience Services

KonTerra Resilience Services

Training tailored to your people, your language, your context, and the realities of your work.

Training 

Practical, evidence-informed training for people working in demanding environments.

KonTerra helps organizations equip staff, managers, and leaders with practical skills to protect wellbeing, navigate pressure and uncertainty, and work effectively in challenging environments.

Our training draws on psychological research and decades of experience supporting people working in high-stress, high-exposure, insecure, and rapidly changing contexts. Sessions are practical, interactive, and tailored to participants’ roles, cultural contexts, and operating environments. They are designed and delivered by experienced mental health professionals using trauma-informed approaches that support psychological safety and participation.

Training grounded in the realities of demanding work

Generic wellbeing advice often falls short when people are dealing with sustained pressure, exposure to trauma or distressing material, organizational upheaval, crisis, insecurity, or other complex demands.

We tailor training to the challenges your people face, including:

  • Wellbeing & resilience in demanding work

    Practical strategies for managing pressure, protecting wellbeing, and sustaining people in demanding work.

  • Burnout, trauma & high-exposure work

    Understanding and managing the impacts of burnout, trauma exposure, moral distress, and distressing content.

  • Crisis, critical incidents & insecure environments

    Skills for maintaining wellbeing and supporting others through crises, critical incidents, prolonged insecurity, and other high-pressure situations.

  • Change, conflict & communication

    Practical skills for navigating uncertainty and organizational change, communicating through difficult situations, and working constructively with conflict.

Training for Staff & Teams

Help people build practical skills for demanding work.

KonTerra offers training for staff working across a wide range of roles and environments—from those navigating workplace pressure and change to people regularly exposed to trauma, suffering, distressing content, insecurity, or crisis. Sessions build practical, evidence-informed skills to protect wellbeing, strengthen resilience, communicate effectively, and sustain themselves in demanding work.

Training for Managers & Leaders

Equip managers to support people and lead effectively under pressure.

Managers have a powerful influence on how people experience demanding work. KonTerra helps managers and leaders build practical skills to support staff wellbeing, create healthier teams, and navigate difficult situations.

Many manager sessions can be paired with corresponding all-staff training, helping teams build shared foundations before managers focus on recognizing risks, supporting staff, and shaping team conditions. For senior leadership teams, we can also facilitate strategic discussions focused on organizational pressures, workforce wellbeing, and opportunities for systemic change.

Training Built Around Your Needs

From a single workshop to a sustained learning program.

Every organization is different. We tailor content, examples, activities, and depth to your workforce, roles, risks, operating environment, and learning objectives. Training can be delivered virtually or in person and, where available, in participants’ preferred languages.

For needs that go beyond a single workshop, we can combine training with:

Multi-session learning series
Build knowledge and skills progressively across several connected sessions.

Facilitated discussion groups
Create space to apply learning to real situations, explore challenges, and learn from peers.

Assessments and development tools
Integrate tools such as the KonTerra Inventory of Resilience Builders® (KIRB®), Leadership Circle Profile® (LCP), and DiSC® where appropriate.

Coaching and consultation
Provide individualized or leadership-level support alongside group learning.

Talk to Us About What Your People Need

If you do not see exactly what you need, tell us what your people are experiencing and what you would like participants to take away. Whether you need a single workshop, a multi-session series, or training tailored to a particular workforce challenge, we can help shape an approach that fits your context.