KonTerra Resilience Services

KonTerra Resilience Services

Frequently Asked Questions

This page answers common questions about the KonTerra Inventory of Resilience Builders (KIRB), including how it works, how data is used, and how organizations can use the KIRB with groups and teams.

KonTerra offers three ways to use the KIRB with groups and teams: paired with a facilitated Resilience Essentials Workshop, paired with the self-paced Resilience Essentials Online Course, or as a standalone assessment. This page also explains the Aggregated Insights Report available when 10 or more participants complete the KIRB.

If you don’t see your question here, please contact info@konterragroup.net

What is the KIRB?

The KIRB is a research-informed resilience assessment that examines behaviors and experiences across ten key areas shown to support wellbeing and sustained functioning under stress.

The 90-item KIRB helps individuals understand current stress levels, coping patterns, resilience strengths, and areas for growth. It is particularly relevant for people working in high-pressure, high-stress, or emotionally demanding roles and uses clear, accessible language relevant across cultures and contexts.

Visit the KIRB website page or watch the video below these questions to learn more.

How long does the KIRB take to complete?

The KIRB assessment takes approximately 10–15 minutes

How do people receive their KIRB Assessment Report?

Participants can download their report immediately upon completing the assessment.

What options are available for organizations using the KIRB?

KonTerra offers three ways to use the KIRB with groups and teams:

KIRB + Resilience Essentials Workshop — Participants complete the KIRB and receive their confidential personal Assessment Report before attending a 90-minute facilitated virtual workshop. Where 10 or more participants complete the KIRB, aggregated group findings help tailor the session to the team’s current strengths, pressures, and priorities.

KIRB + Resilience Essentials Online Course — Participants complete the KIRB, receive their confidential personal Assessment Report, and work through Resilience Essentials for Everyday Life, a self-paced online course with 18 short video lessons, reflection prompts, worksheets, and practical tools.

KIRB Assessment — Organizations can also use the KIRB as a standalone assessment, particularly when they already have a wellbeing or resilience program in place or want teams to repeat the KIRB periodically.

What additional KIRB support is available?

Organizations can add additional support depending on their needs, including KIRB Group Debriefs, individual KIRB® consultations, and additional training or facilitated sessions.

Your KonTerra Account Manager can help you determine which combination of services is most appropriate for your group.

How far in advance should we plan a KIRB + Resilience Essentials Workshop?

Allow approximately four weeks/20 business days, with KIRB completion at least five business days beforehand.

What is the KIRB + Resilience Essentials Online Course?

The KIRB + Resilience Essentials Online Course is a flexible, self-paced option that combines the KIRB assessment with Resilience Essentials for Everyday Life, a series of short, practical video lessons.

Participants complete the KIRB, receive their confidential personal KIRB Assessment Report, and then work through the online course to:

  • Understand what their results mean
  • Identify realistic resilience-building priorities
  • Learn evidence-based strategies to manage stress and strengthen wellbeing
  • Focus on small, sustainable changes rather than generic self-care advice

The course is designed to help participants move from insight to action and gives organizations a flexible way to provide a consistent resilience learning experience across teams or groups.

How long does the course take to complete?

The course contains approximately 50 minutes of video lessons. Participants can complete the course in one sitting or return to it over time.

When is the Online Course a good fit?

The Online Course is a good fit for organizations that want to give staff flexibility in when and how they engage with resilience learning. It can work particularly well for dispersed teams, staff working across different schedules or time zones, or organizations that want participants to be able to work through the material privately and at their own pace.

Participants have 12 months of access, allowing them to complete the course in one sitting or return to the content, tools, and reflection activities over time.

How long do participants have access to the KIRB + Resilience Essentials Online Course?

Participants have access to the Online Course for 12 months, allowing them to complete the learning at their own pace and return to the videos, tools, and reflection activities over time.

Who can see individual KIRB results?

Individual KIRB results are confidential. Each participant receives their own personal KIRB Assessment Report.

KonTerra does not share individual results or KIRB Assessment Reports with organizations, managers, or supervisors.

Will my organization or manager see my individual results?

No. Organizations do not receive access to individual-level KIRB results. The KIRB Course is not a performance management or evaluation tool.

The Aggregated Insights Report:

  • Contains no identifying or individual-level information
  • Does not include individual responses or reports
  • Cannot be used to identify or infer the results of any individual participant

The report is intended to help organizations understand shared resilience strengths, common pressure points, and priority areas for staff support, and to inform future wellbeing, training, or resilience initiatives.

How is KIRB data used?

KIRB data is used by the KonTerra Group to:

  • Generate individual KIRB Assessment Reports for participants
  • Produce aggregated insights for eligible group purchases
  • Inform internal research, analysis, and learning related to stress, resilience, and wellbeing in high-stress work contexts

Any data used for research or analysis purposes is:

  • De-identified
  • Aggregated
  • Used only to understand patterns and trends, not individual experiences

KIRB data is never used for performance evaluation, disciplinary action, or individual monitoring, and individual-level data is not shared with organizations. Aggregated or de-identified findings may be used to improve KonTerra tools, training, and resources, and to contribute to broader learning about resilience in high-stress environments.

What is the Aggregated Insights Report?

When 10 or more people in a team or organization complete the KIRB®, the organization receives an Aggregated Insights Report — a group-level picture of current stress, coping, and resilience patterns.

The report includes:

  • Stress levels — average stress and how scores are distributed across the group
  • High-risk coping — the percentage of participants reporting potentially harmful coping strategies
  • All 10 resilience factors — group-level scores highlighting shared strengths and areas for growth
  • Tailored recommendations — prioritized suggestions for where to focus support, training, or broader organizational attention

Individual results remain completely confidential. Organizations receive only aggregated data; no individual-level results are shared.

How can organizations use the Aggregated Insights Report?

The Aggregated Insights Report can help organizations identify shared strengths and priorities and guide future wellbeing and resilience initiatives.

For organizations choosing the KIRB + Resilience Essentials Workshop, aggregated findings also help KonTerra tailor the facilitated session to the strengths, pressures, and priorities emerging for that particular group.

What happens if fewer than 10 people complete the KIRB?

To protect confidentiality, KonTerra does not provide an Aggregated Insights Report when fewer than 10 participants in a group complete the KIRB®. Individual participants still receive their confidential personal KIRB Assessment Reports.

Is the KIRB or Resilience Essentials training a type of therapy or counseling?

No. The KIRB is a resilience assessment, and Resilience Essentials workshops and online learning are educational wellbeing and resilience services.

They do not replace counseling, therapy, or mental health treatment.

What if the KIRB or Resilience Essentials training brings up difficult feelings for participants?

Reflecting on stress, coping, resilience, and wellbeing can sometimes stir up challenging emotions.

Participants are encouraged to engage at a level that feels appropriate for them and to seek additional support if needed. Organizations may also choose to connect participants with existing support services or employee assistance resources.

What language is the KIRB and course offered in?

The KIRB assessment and Resilience Essentials Online Course are currently available in English.

Facilitated services, including the KIRB + Resilience Essentials Workshop, may be available in other languages depending on the availability of appropriately qualified KonTerra Resilience Specialists. Please contact your KonTerra Account Manager or info@konterragroup.net to discuss language requirements.

Do participants need any prior training or background knowledge?

No. The KIRB and Resilience Essentials learning experiences are designed for a general adult audience and do not require prior training or background knowledge.

Are KIRB + Resilience Essentials Workshops recorded?

KIRB + Resilience Essentials Workshops are not routinely recorded. These sessions are designed to encourage open reflection and discussion, and participants may be more comfortable contributing when the session is not being recorded.

If your organization has a specific need to record a workshop, please discuss this with KonTerra in advance. Recording arrangements will be considered on a case-by-case basis, taking into account the purpose of the session, participant privacy, and the nature of the discussion.

How much does the KIRB cost?

Pricing depends on the KIRB option selected, group size, and any additional services included. Contact your KonTerra Account Manager or email info@konterragroup.net to discuss your needs and request a quote.

If you have additional questions about the KIRB, implementation options, or support for your team, please contact:

info@konterragroup.net