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Organizations with staff working in difficult and high-stress roles and environments are increasingly recognizing the necessity of supporting staff wellbeing. However, designing and delivering effective staff care services is a challenging undertaking, and it can be difficult to know where to start or how best to proceed if an organization wishes to:
There are some distinct advantages to partnering with an external provider to undertake these sorts of assessment processes.
KonTerra also has extensive experience conducting well-being assessments, identifying needs and priorities, and designing and delivering staff support initiatives. KonTerra has a worldwide network of providers, many of whom specialize in supporting humanitarian and development staff and have decades of experience helping clients in areas ranging from assessing staff stress levels and key stressors, to enhancing policy and practice, to supporting leadership in managing specific challenges.
This enables KonTerra to use providers during the project have field experience themselves and/or who can speak various local languages and better understand the context and needs of locally engaged staff in that region. Further, our status as independent consultants who can offer confidentiality during the assessment process enables staff to feel more confident and comfortable to honestly share their observations and recommendations.
Each process process is highly collaborative and designed to address your specific needs. In partnership with you, and with your specific assessment goals in mind, a KonTerra assessment team can:
The challenges and needs of each organization or team, and what they most wish to achieve via an assessment, are unique. This means every staff wellbeing assessment is unique, too. However, these are some of the questions that we commonly see clients asking when they are considering partnering with KonTerra to undertake an assessment:
Wellbeing assessments typically involve a variety of different methods of data collection (including surveys, individual interviews, focus groups, and document review). These complimentary sources of information collectively provide robust data and a strong basis for recommendations.