Mission and Culture

We envision a world where organizations and their people have what they need to flourish and be resilient while addressing the world’s most complex problems.

Mission and Culture

We envision a world where organizations and their people have what they need to flourish and be resilient while addressing the world’s most complex problems.

We believe it is essential to help those who help others, and that those working in service to others have the right to high-quality support services.

We exist to help create a world where organizations and their people have what they need to flourish and be resilient while addressing the world’s most complex problems.

Our mission is to be the most trusted partner for our clients, inspiring them to nurture the resilience of their people and foster the vitality of their ideas.

OUR VALUES

These values guide our approach and inform our actions.

  • TRUST

    We believe that trust is built through reliability, honesty, and respect, and we strive to bring these qualities into every conversation and relationship. You can depend on us to follow through on our commitments to effectively serve you and the greater good.

  • INCLUSION

    Internally and externally, we strive to create work environments where each person feels welcomed, respected, supported, and valued. Inclusion in action means approaching every person and interaction with respect, and listening to learn as we collaborate to craft innovative, culturally-aware solutions.

  • COLLABORATION

    Collaborating means welcoming, seeking, and leveraging contributions of clients, colleagues, and communities. As our client, you can expect us to listen carefully, clarify your desired outcomes, and consider input at every stage of our work together.

  • INGENUITY

    The intensity, diversity, and urgency of current global challenges demand innovative solutions. We pursue innovative and nimble solutions for our clients by approaching their challenges with curiosity, flexibility, creativity, and the insights granted by our own lived experience.

  • BALANCE

    The demands of this work require that professionals pair passion and progress with periodic rest and healthy habits and boundaries. Internally, we seek to deliver quality service while balancing work with rest. Externally, we seek to help you and your colleagues also achieve a balance that supports wellbeing over time.

KonTerra’s Commitment to Diversity, Equity, and Inclusion

Belonging matters.

We believe the workplace can be a place of health and healing. We are committed to an organizational culture where differences and identities are valued and where everyone feels welcome and empowered to bring their full, authentic selves to work. This is belonging.

Our commitment to a culture of belonging makes us more creative, more empathetic, and better decision makers. When we are better at what we do, we can then be a force for change in the world, working towards greater equity and justice.

We support diverse, international organizations, doing some of the most challenging work in the world, and we know, to do our best work, we must reflect diversity and embody equity and inclusion within our own walls.

Our diversity, equity, and inclusion efforts are rooted in anti-racism. As a US-based organization, we recognize that the United States was built on the stolen lands and attempted genocide of Indigenous people and the enslavement of Black people. The structures of racism and oppression that have evolved over time perpetuate inequity today and we are committed to building our awareness and analysis of and actions to dismantle white supremacy and institutional racism. Oppression manifests itself in many additional ways in the US and across the globe. As an organization working primarily with humanitarian and development organizations, a sector steeped in colonialism and other forms of inequity, it is important for us to be actively engaged in dismantling these structures within our sphere of influence. Our work as individuals and an organization to be anti-racist establishes the foundation to dismantle the structures that uphold oppression of all kinds.

We understand that in the course of our ongoing work to create a culture that embraces diversity, inclusion, and equity, we will make mistakes. When this occurs, we are committed to acknowledging our errors, apologizing to the impacted group, and developing processes to prevent these actions from occurring in the future.