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Frequently Asked Questions
This page answers common questions about the KIRB®and the KIRB®Course: Resilience Essentials for Everyday Life, including how it works, how data is used, and how organizations can offer the course to teams or groups.
It also covers the Aggregated Insights Report available for group purchases of 10 or more.
If you don’t see your question here, please contact info@konterragroup.net
About the KIRB®
What is the KIRB®?
The KonTerra Inventory of Resilience Builders® (KIRB®) is a research-informed resilience assessment that examines behaviors and experiences across ten key areas shown to support wellbeing and sustained functioning under stress.
The 90-item KIRB® helps individuals understand current stress levels, coping patterns, resilience strengths, and areas for growth. It is designed specifically for people working in high-stress or demanding roles and uses clear, accessible language relevant across cultures and contexts.
Visit the KIRB® website page or watch the video below these questions to learn more.
How long does the KIRB® take to complete?
The KIRB® assessment takes approximately 10–15 minutes
How do people receive their KIRB Assessment Report?
Participants can download their report immediately upon completing the assessment.
About the KIRB® Course
What is the KIRB® Course?
The KIRB® Course, Resilience Essentials for Everyday Life, is a self-paced online learning experience that combines the KIRB® assessment with a series of short, practical video lessons.
Participants complete the KIRB®, receive a personal KIRB® Assessment Report, and then move through the Resilience Essentials course to:
- Understand what their results mean
- Identify realistic resilience-building priorities
- Learn evidence-based strategies to manage stress and strengthen wellbeing
- Focus on small, sustainable changes rather than generic self-care advice
The course is designed to help participants move from insight to action and to support organizations in offering a consistent, evidence-based resilience resource to individuals and teams.
How long does the course take to complete?
There are 50 minutes of video lessons in the Resilience Essentials course. Participants can complete the course in one sitting or return to it over time.
Who is the KIRB® Course designed for?
The course is designed for people working in high-stress or demanding roles, including those experiencing sustained pressure, uncertainty, or emotionally demanding work. It is commonly used by:
- Humanitarian and development organizations
- Trust & Safety and content moderation teams
- First responders and frontline staff
- Managers and leaders supporting staff wellbeing
Confidentiality & Data Use
Who can see individual KIRB® results?
Individual KIRB® results are confidential. Each participant receives their own personal KIRB® Assessment Report.
KonTerra does not share individual results or KIRB® Assessment Reports with organizations, managers, or supervisors.
Will my organization or manager see my individual results?
No. Organizations do not receive access to individual-level KIRB® results. The KIRB® Course is not a performance management or evaluation tool.
The Aggregated Insights Report:
- Contains no identifying or individual-level information
- Does not include individual responses or reports
- Cannot be used to identify or infer the results of any individual participant
The report is intended to help organizations understand shared resilience strengths, common pressure points, and priority areas for staff support, and to inform future wellbeing, training, or resilience initiatives.
How is KIRB® data used?
KIRB® data is used by the KonTerra Group to:
- Generate individual KIRB® Assessment Reports for participants
- Produce aggregated insights for eligible group purchases
- Inform internal research, analysis, and learning related to stress, resilience, and wellbeing in high-stress work contexts
Any data used for research or analysis purposes is:
- De-identified
- Aggregated
- Used only to understand patterns and trends, not individual experiences
KIRB® data is never used for performance evaluation, disciplinary action, or individual monitoring, and individual-level data is not shared with organizations. Aggregated or de-identified findings may be used to improve KonTerra tools, training, and resources, and to contribute to broader learning about resilience in high-stress environments.
For Groups & Organizations
How can organizations offer the KIRB® Course to staff?
Organizations can purchase access for individuals, teams, or cohorts. Group access is commonly used as part of:
- Staff wellbeing and resilience initiatives
- Burnout prevention efforts
- Leadership and manager development programs
- Onboarding or refresher training for high-demand roles
To discuss group options, contact your KonTerra Account Manager or email info@konterragroup.net.
Can organizations offer the KIRB® to staff without the video course, just as a standalone assessment tool?
Yes—organizations may choose to offer the KIRB® assessment on its own, without the accompanying course.
While the KIRB® Course is generally KonTerra’s recommended approach—because it helps participants understand their results and apply them in practical ways—some organizations prefer to use the KIRB® as a standalone assessment within an existing wellbeing, training, or staff-care framework.
Standalone KIRB® access is available for organizational use and is offered at discounted group pricing.
If you are interested in offering the KIRB® without the course, please contact your KonTerra Account Manager or email info@konterragroup.net to discuss options, pricing, and appropriate use.
What is an Aggregated Insights Report?
For groups of ten or more, every organizational purchase includes an Aggregated Insights Report. An Aggregated Insights Report summarizes group-level patterns and is designed to help organizations:
- Identify shared strengths
- Understand common pressure points
- Inform follow-up training, resources, or support
What does the Aggregated Insights Report include?
The Aggregated Insights Report gives HR professionals, staff care focal points, and organizational leaders a clear, group-level picture of what their people are currently experiencing:
- Average stress levels — including how scores are distributed across the team, not just the mean
- High-risk coping patterns — how intensely the group has been relying on strategies that carry longer-term costs
- Mean scores across all 10 resilience factors — with relative strengths and growth areas identified for this specific group
- Tailored recommendations — prioritized, actionable suggestions for where to focus support, training, or systemic change
The report contains no individual-level data. It is designed to support planning, leadership conversations, and follow-up action — not to evaluate or monitor individuals.
For organizations that run the KIRB® annually, the report also provides a trend line: evidence of what’s changing over time and where sustained investment is making a difference.
Optional add-ons — including facilitated group debriefs, targeted resilience workshops designed around your team’s specific results, and individual consultations — can be added to deepen learning and support application.
Can the KIRB® Course be combined with workshops or other services?
Yes. many organizations pair the KIRB® or KIRB® Course with:
- Facilitated group debrief discussions
- Training workshops
- Leadership or manager sessions
- Individual consultations
These services are optional and can be tailored to organizational needs.
Is the KIRB® Course suitable for global or multicultural teams?
Yes. The KIRB® Course uses clear, accessible language and focuses on behaviors and experiences that are relevant across cultures and contexts.
Boundaries and Support
Is the KIRB® Course a type of therapy or counseling?
No. The KIRB® Course is an educational resilience and wellbeing course.
It does not replace counseling, therapy, or mental health treatment.
What if the course brings up difficult feelings for participants?
Working with stress and wellbeing can sometimes surface challenging emotions.
The course encourages participants to move at their own pace and includes guidance on seeking additional support when needed. Organizations may also choose to pair the course with existing support services or employee assistance resources.
Access and Practicalities
How long do participants have access to the KIRB® course?
Typically, participants have access to the KIRB® Course for 12 months from date of enrollment.
Details will be confirmed during enrollment or contracting. However, access duration is defined at the time of purchase and may vary for individual and organizational clients.
What language is the KIRB® and course offered in?
The KIRB® and KIRB® Course are currently offered in English.
Do participants need any prior training or background knowledge?
No. The course is designed for a general audience and does not require prior experience or training.
How much does the KIRB® Course cost?
Individual access is $99 per person. Individuals can purchase access and enroll directly through the course platform.
Group pricing varies by cohort size. Contact your KonTerra Account Manager or email info@konterragroup.net for a group quote.
Individual access is designed for personal exploration and learning; organizational purchases unlock aggregated insights, reporting, and optional group supports.
Still Have Questions?
If you have additional questions about the KIRB® Course, group implementation, or support options, please contact:
Learn more about the KIRB®
Listen to Dr. Tim Calvey and Lisa McKay discuss the development of the KIRB®, what it measures, and how you can use it with your team.