KonTerra Resilience Services

KonTerra Resilience Services

Turning specialist expertise into learning your people can use.

Learning Content Development

Specialist expertise for learning on complex workforce challenges

When organizations need to help staff learn about psychologically complex, sensitive, or high-stakes topics such as vicarious trauma, they may not have the subject-matter expertise they need in-house.

KonTerra works with organizations and learning teams to bring specialist expertise in stress, trauma, burnout, resilience, staff wellbeing, psychological safety, working with graphic or distressing content, moral injury, and other topics relevant to those working in high-stress and high-exposure roles.

We can help you identify what people need to learn, develop evidence-informed content and practical frameworks, create learning materials and assets, or review and strengthen learning already in development.

You know your people and your learning environment. We bring specialist expertise about risks, impacts, and what helps.

How we can help

KonTerra can support learning development from the earliest stages of an idea through to expert review of materials in production. Depending on your needs, we can:

Help identify the learning needs: Work with you to clarify the audience, desired outcomes, key topics, and appropriate scope.

Develop the learning architecture: Develop learning objectives, frameworks, course or module structures, sequencing, and approaches to application and integration.

Translate complex concepts into practical learning: Turn psychological research and specialist knowledge into clear frameworks, tools, and strategies people can understand, remember, and use.

Develop specialist content: Write or review evidence-informed course content, scripts, case studies, exercises, discussion guides, and knowledge checks.

Review and strengthen existing learning: Provide subject-matter review of communication or learning materials already in development—including guidance on framing, safety, and practical application.

Provide expert input throughout production: Work in partnership with your internal learning team or production partner as content moves from concept through development and production.

Examples of learning we’ve developed

Our subject-matter experts have developed learning for global organizations across technology, trust and safety, humanitarian and development, sexual and reproductive health, and other high-pressure work environments. Recent examples include:

Working with Graphic and Sensitive Content

Helping people understand and manage the impacts of repeated exposure to distressing material.

Supporting Staff Wellbeing: A Manager’s Guide

Equipping managers to recognize when staff may be struggling, have supportive conversations, connect people with appropriate support, and strengthen conditions for wellbeing.

Getting Better Sleep in High-Threat Environments

Translating sleep and stress science into realistic strategies for people living and working amid ongoing threat.

Recognizing and Responding to Stress and Trauma

Helping people understand stress and trauma reactions, recognize signs of strain, and use practical strategies to respond.

Coping with Vicarious Trauma and Distressing News

Practical learning for people navigating repeated exposure to others’ trauma and distressing events.

Wellbeing Moments: Practices for Flourishing

Short-form learning translating psychological research into practical strategies people can use in everyday life and work.

Learning assets we can develop

Our work has ranged from focused learning resources and short-form content to substantial multi-module courses and coordinated learning pathways for staff and managers. We can develop individual learning assets, including:

  • Instructional videos and video scripts, supported by FOCA-certified instructional video expertise
  • Worksheets and reflection exercises
  • Case studies and scenarios
  • Knowledge checks and application activities
  • Facilitator guides and discussion materials
  • Practical tools and quick-reference resources

Flexible ways to work with us

Every organization starts from a different place. You may have a clearly defined course and need specialist content, existing material that needs expert review, or an important issue your people need to understand but no clear learning approach yet.

KonTerra can contribute at the point where our expertise adds the most value—developing a complete course or module, contributing specialist content to a larger program, reviewing and strengthening existing materials, creating specific learning assets, or providing ongoing subject-matter expertise during development and production.

Where organizations have their own learning and development teams, production partners, or learning platforms, we can provide content and assets in formats designed for handover and integration into those existing systems.

Looking for facilitated training?

KonTerra also delivers live virtual and in-person training for staff, teams, managers, and leaders on many of these same topics, combining specialist expertise with practical tools, discussion, reflection, and application.

Bring the right expertise to your learning

If your organization is developing learning on stress, trauma, resilience, wellbeing, psychological safety, or another complex workforce challenge, talk to us about how KonTerra’s specialist expertise could support your project.

Whether you need help shaping the learning, developing the content, creating particular assets, or reviewing what you’ve already built, we can work alongside your team to help turn complex subject matter into practical, relevant learning.