Important Contact Information

The KonTerra Group is currently experiencing temporary disruptions to telecommunications.

This page provides contacts details and other guidance for immediate time-sensitive needs.

If you are part of KonTerra’s roster of mental health clinicians, please watch for notifications from EAPX. You can ask questions in ProviderFiles.

IF YOU ARE TRYING TO REQUEST COUNSELING SUPPORT, and online intake is available for your organization, please submit your request using our online intake form; please ask your HR department for the webpage address. We will respond as soon as we are able.

IF YOU ARE TRYING TO REQUEST COUNSELING SUPPORT, and online intake is not available for your organization, the current disruption prevents us from responding to requests at this time. We apologize for the inconvenience and will respond as soon as service is restored.