Aid Transition Alliance Counseling

Mental Health and Wellness Services for Former USAID Personnel

Through the Aid Transition Alliance, KonTerra counseling provides you with direct access to confidential counseling support on a range of personal topics, including:

Stress and personal resilience
Grief and loss
Managing life changes and transitions
Relationship concerns

Program Details

Available to ISCs, PSCs, Fellows, and others involuntarily separated from USAID since January 2025
Request support 24 hours a day, 7 days a week, 365 days a year
Access available by email
No cost to use the service
Support available in 50+ languages, including English, French, Arabic, and Spanish

About The KonTerra Group

KonTerra Group counselors are unique experts – In addition to holding the highest qualifications and credentials in their field, many of our counselors have lived and worked in high-stress humanitarian or development environments themselves. This experience helps them understand individual unique challenges and needs.

Confidentiality

This service is confidential. Support is provided by The KonTerra Group, an organization staffed by professionals who are completely independent. The KonTerra Group is bound by professional standards regarding confidentiality and does not disclose details of individuals who have contacted the service. Any information you share is at your discretion and will not be shared with Aid Transition Alliance or USAID.

ACCESS IS EASY

No matter when, no matter where, you have free, confidential support by email. Reach out now to get started.

EMAIL: aidtransitionalliance@konterragroup.net

Please include the following in your email:

Name
Gender
Date of birth
Phone number (Including Country Code)
Location (Country/State)
Language preference
Counselor gender preference
Brief description of why you are seeking support
USAID hiring mechanism
Number of years you worked at USAID
Permission to send a satisfaction survey after services are complete (yes/no)

Within 24 hours of your initial request, a KonTerra case coordinator will reply to confirm receipt.

Please look for an email from casecoordination@konterragroup.net and check your spam folder if you have not received a response within our 24-hour response timeframe.